Troubleshooting

A link may look normal but still require an account, region access, membership, payment, or creator permission.

1. 1Open the link in a private browser window to confirm it is publicly reachable.
2. 2Use only public content you have the right to access and download.
3. 3Try a fresh share link if the original post was edited, deleted, or moved.

Some platforms temporarily rate-limit automated traffic, require verification, or change their page structure.

1. 1Wait a few minutes and parse the link again.
2. 2Confirm that the platform is listed as supported on the Guide page.
3. 3Report repeat failures with the source link and your browser details.

Browser memory, storage permissions, and device performance can limit very large video, audio, or HLS tasks.

1. 1Try a desktop browser such as Chrome or Edge for larger files.
2. 2Close other heavy tabs before audio extraction or media merging.
3. 3Choose a smaller available format when the result page offers multiple options.

HLS streams are made of many small resources, so a failed segment, expired key, or blocked referer can interrupt the download.

1. 1Resolve the source page again before starting the browser download.
2. 2Avoid waiting too long after parsing, because some stream URLs expire quickly.
3. 3Use the feedback page if a public stream repeatedly fails at the same segment.

Verification protects the service from abuse and may be required before parsing certain links.

1. 1Complete the verification prompt and submit the link again.
2. 2Avoid repeatedly submitting the same link in quick succession.
3. 3If verification loops, refresh the page or try again from a stable network.

Some mobile browsers and privacy settings block downloads, popups, or file-system prompts.

1. 1Allow downloads for this site in your browser settings.
2. 2Try the backup link or open the result in a desktop browser.
3. 3Clear old download history entries if a stale result keeps being reused.